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Psion Services - Support To Meet Your Changing Business Needs

PSION SERVICES is a unique range of customizable service plans that help maximize productivity and minimize downtime, creating more opportunity for you to focus on business growth.

 

Psion Services offers three tiered service plans all designed to transform your business processes, boost productivity and improve performance.

Choose Your Plan:

 

PRIMARY SERVICES:

Mission-critical service for mission-critical applications. Learn more

 

MODULAR SERVICES:

Flexible, easy-to-use maintenance plan. Learn more

 

MANAGED SERVICES:

Extended proactive device management. Learn more

PSION SERVICES: BENEFITS TO BOOST YOUR BUSINESS

 

All PSION SERVICES plans include the latest tools and technologies in easy-to-use, custom-built solutions. By fixing problems first-time and quickly, your business is kept moving with minimum downtime whilst benefiting from reduced costs through better day-to-day device management.

3 day fast turnaround Fast turnaround: Device repairs are fixed – 97% first time - and back with you within three days – guaranteed.
Call customer service Live helpdesk support: Available 24 hours a day, 7 days a week our 'always-on' support enables us to deal with problems quickly and efficiently, reducing downtime and minimizing revenue loss.
Global network of repair centres Global Repairs: Wholly-owned service centers and 40 years' experience managing devices in North and South America, Europe and Asia - plus a global network of authorized repair centres for fast repairs. Close to your operations, eliminating costly delays and helping keep your business going.
Online customer service Teknet Online Support: Our online real-time customer service system allows us to support you at any time - with the instant creation of Return Material Authorization (RMA) and return shipping, ticket management, service histories and interactive tracking from start to finish.
We return your device fully configured Device configuration: Dedicated technicians return your device to you fully-configured and ready to use.
Our online community of partners, customers and employees IngenuityWorking.com: Unique resources offer immediate support access – including IngenuityWorking - Psion's online community. Open to customers, developers and partners this is where we drive innovation together.
Emergency service at your location Quick Action Group*: Emergency on-site technical assistance for problems that can't be solved over the phone.


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Psion Services